Drillster Support & Info

User management

As administrator of a group you can add and remove group members. This ensures that the participant does or does not have access to the content in the group.

Add members to the group

Individually
Go to the group in which you want to add the learner and go to 'Members'.
Click on the +Add button to add a member. 
add.png
Here you fill in the learner's email address and full name. 
• To create a new account switch on the option 'Create new account if it does not exist'.
• Send a 'Welcome to Drillster' email to the new Drillster user by checking the box. If this is not checked, the nieuw Drillster user will not be notified that an account has been created.
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In bulk
Go to the group in which you want to add the participants and go to 'Members'.
Click the three dots to add group members in bulk. Bulk Add or Remove.png
You are now in the screen below. Here you can enter group members in bulk, fill in the emailadres, language_COUNTRY code, and name. 
Add bulk.png

You can also make a list in excel of the members you want to add and copy/paste the colums in the field in Drillster. 

    1. Column A contains the e-mail addresses.
    2. Column B contains the language code.
    3. Column C contains the complete name of member. 

excel.png

Disconnect participants 

Individually
Go to the group in which you want to disconnect a member and go to 'members'.
Locate the member, click on the three dots next to members name and than on 'remove from group'
remove from group.png

 

In bulk
Go to the group in which you want to disconnect the members and go to 'Members'.

Click on the three dots and select 'Remove members in bulk'.
Bulk Add or Remove.png

In the pop-up window paste the email addresses of the members to disconnect and click remove.  

remove in bulk.png



Deleting members

As an administrator you can delete members, this is not the same as disconnecting the member.

Be aware

If you delete an account, we will remove all the data from that account, this can't be restored when it's done.


If you follow the steps below, you can delete an account. 
To do so, you need the permission "Manage accounts" and you need to be an administrator of the organisation. 

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